Visit Urth
Hello, Sign In
Place an order
Yes, of course! You can drop by our store Monday to Sunday between 10:30 am - 6:30 pm.
Urth -
No.3353, 12th A Main, 5th Cross,
HAL 2nd Stage, Indiranagar
Bengaluru 560008
Directions - Get Directions
You can start by heading to www.urth.in. Alternatively, you can call/Whatsapp us on +91 81974 97531
To place a custom order, please WhatsApp/call us on +91 81974 97531 or email us at hello@urth.in
Yes, you may! We’re here to meet all your flower and green needs.
We charge a flat-rate fee of ₹150 for all orders as we are investing heavily in the right delivery solutions to ensure your products reach you in perfect condition.
Our website is currently set up where you can only enter one address at a time.
If you’d like to send to multiple recipients at different addresses, or if you’d like to include multiple messages for your recipients (such as a business delivery for Women’s Day, etc.), you will need to place a separate order for each recipient. This way, each arrangement/recipient has an order number and tracking number.
If you have questions about getting your multiple orders set up, please email our Customer Service team via hello@urth.in or call us at +91 81974 97531. We’ll be glad to assist you!
We get all our flowers fresh every day, so it’s tough to know the exact varieties and colours we’ll be using. While we can’t promise specific flowers in an arrangement, we do promise what will be delivered will be beautiful!
We would love to make Urth accessible all over the world!
However, currently, we can only process India-based credit and debit card purchases with an Indian billing address on our website. We are working on accepting international cards in the future.
We are now offering gift cards that you may purchase, which can be a perfect gift for the occasion and do not have an expiration date!
Gift cards are currently available in denominations of ₹500, ₹1000, ₹2000 and ₹5000. Gift cards can be used to purchase Urth bouquets, flowers, plants, and more.
If interested, email us at hello@urth.in to purchase them!
Yes, you can! To place a bulk order, please fill in the details here: https://urth.in/pages/gifting
Shipping & Returns
Urth uses different shipping partners depending on location, delivery, date, and availability.
When we generate your tracking number, it will trigger an email. If you don’t see the tracking number in your inbox, please check your Spam or Junk folder just in case it landed there. You’ll be able to identify which shipping method we’re using to deliver your order once you open that email. Please note that the shipping scans are not always accurate or timely.
Unfortunately, we’re unable to ship fresh flowers outside Bengaluru. We hope to be able to get it to everyone very soon!
We do not offer any refunds/exchanges as we deal in perishable goods. However, we do make exceptions in case you
- - Don’t receive the products within the promised delivery time
- - Received a damaged product
We receive the right to
- - Request product identification
- - Determine if the product has been damaged, abused, or used.
Please reach out to us within 24 hours of receiving the product; otherwise, we will be unable to address your concerns due to the perishable nature of the products.
The amount will be refunded/reimbursed to the same instrument used to transact. The amount will be refunded to your account within 7 - 10 business days, as per standard banking practices.
If you have questions, please email our Customer Service team via hello@urth.in or call us at +91 81974 97531. We’ll be glad to assist you!
Account & Order
Creating an account is as easy as 1-2-3!
To get started, head here: urth.in
Enter your email address and select a password
Click ‘Sign Up’
Fill in details
If your order has already been processed it cannot be cancelled. If your order hasn’t been processed, please contact customer support. We highly recommend phoning in, as email response times can take up to 48 hours.
We’re here to help: +91 81974 97531.
We’re so sorry to hear your arrangement didn’t arrive in the best condition. If your flowers, plants, or products are not stunning, we want to hear about it.
Please contact our Customer Service team via hello@urth.in or call us at +91 81974 97531.
Please include your order number, a brief description of the issue, and pictures of the product.
We’ll always work with you to determine the best way to make this right! Sometimes, this will mean sending a different item based on the availability of the original product delivered. We’re here to help!
We’re so sorry to hear that. Order confirmation emails are sent directly from Urth. To avoid repeat Spam issues, we recommend adding hello@urth.in to your Contact List. This way your messages shouldn’t be spammed moving forward.
If you still haven’t found the confirmation email, it’s possible that your email address was entered incorrectly or the order did not go through. We will be glad to check on this for you and provide you with proper confirmation.
During peak seasons we will not be able to make any item modifications (Valentine’s Day, Mother’s Day, Diwali, Christmas, etc.)
Due to stock levels, processing times, and the necessary prep work required to get your order to our shipping partners on time, we may not always be able to update orders after you have placed them. To expedite this request, please contact our Customer Service team via hello@urth.in or call us at +91 81974 97531. Please provide us with your order number and the new items you’d like included with delivery and we’ll be happy to see if we can make it happen.
Weddings & Special Events
Please contact our Customer Service team for more information. You can send an email here: hello@urth.in.
We offer a selection of flowers, bouquets, centrepieces, corsages and other decorations. Our team is here to help you decide what items will be right for your event and answer any questions you may have.
