Shipping policy

At Urth, we strive to deliver fresh flowers and plants with care and efficiency. Please review our shipping policy before placing your order.

Delivery Areas

We currently offer delivery only within Bangalore city limits. Orders placed outside this area will not be processed.

We use trusted third-party delivery services, including Swiggy, Rapido, and Porter, to ensure your flowers and plants arrive fresh and on time.

Our delivery charges are based on distance from our store:

Operating Hours: Monday – Saturday, 10:30 AM to 6:30 PM
Same-day delivery cut-off: 4:00 PM. Orders placed after this time will be scheduled for the next available delivery slot.

Our delivery partners handle orders with care, but once the package has left our store, Urth is not responsible for delays, mishandling, or damages caused by third-party services.
If you experience an issue with your delivery, please contact us at hello@urth.in or call us at +91 81974 97531, and we will do our best to assist you.

Please ensure that the recipient is available to receive the order at the provided address.
If delivery is unsuccessful due to an incorrect address or recipient unavailability, reattempts may incur additional charges.

Once an order is out for delivery, it cannot be canceled or refunded.
In case of delivery failure due to unforeseen circumstances, we will work with you to find the best possible solution.

For any further assistance, reach out to us at hello@urth.in or +91 81974 97531.